Privacy Policy for Canna Central Perk
Effective Date: [01/09/2025]Last Updated: [16/09/2025]

Welcome to Canna Central Perk (“we”, “us”, “our”, or “Company”). We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, store and safeguard your personal information when you use our website https://www.cannacentralperk.co.za/ (the “Site”) and order our products (“Services”). By using the Site you accept the practices
described in this policy.

1. Definitions

• Personal Information: Information relating to an identifiable natural person, directly or indirectly (name, email, address, payment info,
  etc.).
• Special Personal Information: Information about health, criminal history etc., which may be more sensitive.
• Processing: Any operation performed on personal data (collection, storage, use, disclosure, etc.).
• Responsible Party: Canna Central Perk, the entity deciding how andwhy to process your data.

2. Applicable Laws

We comply with South African privacy law, notably:

• The Protection of Personal Information Act, 2013 (“POPIA”) which
  regulates how personal information must be handled.
• Other applicable regulations and consumer protection legislation in
  South Africa.

3. Information We Collect

We collect the following types of personal information:

4. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders (including shipping and payments).
• To manage your account, provide customer service, respond to your inquiries.
• To send updates, marketing or promotional communications (only if you opt-in).
• To improve our Site, understand usage patterns, analytics, security.
• To comply with legal obligations (tax, regulatory, health or cannabis specific laws).
• To detect and prevent fraud, unauthorized transactions.

5. Legal Basis for Processing

Under POPIA, we need a lawful basis for processing your data; these include:

• Your consent (where necessary).
• Performance of a contract (e.g. fulfilling your order).
• Compliance with a legal obligation.
• Our legitimate interests (provided they don’t override your rights/interests).

6. Disclosure of Your Information

We may share your information with:

• Service providers (payment processors, shipping companies, hosting providers, IT service providers) to the extent needed for them to
  perform their services.
• Regulatory bodies, law enforcement or courts when required by law.
• Third parties in the event of a merger, sale, or asset transfer – under confidentiality obligations.
• With your consent (for example, for marketing or affiliate programs).

We do not sell your personal data to third parties.

7. International Transfer

If we transfer your personal data outside South Africa, we will take steps to ensure that the receiving country has adequate data protection, or we have
suitable safeguards (e.g. contractual clauses), as required by POPIA.

8. Cookies & Tracking Technologies

• We use cookies, web beacons, analytics tools (e.g. Google Analytics) to collect technical information.
• Some cookies are essential for functionality (shopping cart, login), others are for performance and preferences.
• You can control or disable cookies via your browser settings; note that disabling some cookies may affect site functionality.

9. Data Retention

• We retain your personal information only as long as necessary for the purposes listed above (e.g., until you close your account, for orders
  for legal/tax obligations, or as required by law).
• When no longer needed, we will securely delete or anonymize the data.

10. Security

We implement reasonable technical and organisational measures to protect your data, including encryption (where possible), secure servers, access
controls, regular audits. However, no method of transmission or storage is 100% secure; therefore we cannot guarantee absolute security.

11. Your Rights

Under POPIA, you have certain rights concerning your personal information:

• Right of access: to know what personal information we hold about you.
• Right to correction: to have inaccurate or incomplete data corrected.
• Right to deletion / erasure in certain circumstances.
• Right to object to processing or to restriction of processing.
• Right to withdraw consent (where consent was the basis).
• Right to lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, contact us at the details below.

12. Children

Our services are not intended for persons under the age of 18 (or other applicable legal age). We do not knowingly collect personal data from
minors without parental or guardian consent. If you believe we have collected data from a minor, contact us and we will take steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and notify users via prominent notice on the
Site (or via email if appropriate). We encourage you to review this policy periodically.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, or wish to exercise your rights, you can contact us at:

Canna Central Perk
Email: info@cannacentral
Phone: 078 799 0906